Refund policy

At Poolside Lounge Co., each piece is thoughtfully made to order just for you. Because of this, we’re unable to accommodate returns or exchanges for sizing or changes of mind. We encourage you to review our sizing guides before placing your order. If your item arrives damaged, defective, or incorrect, please reach out within 30 days of delivery with your order number and photos, and we’ll be happy to arrange a replacement at no additional cost. If a replacement isn’t possible, we’ll work with you to find an appropriate resolution in accordance with applicable consumer protection laws.